Cancellation & Refund Policy

Effective date: June 2026

How to Cancel

You can cancel a Home Service Subscription membership administered by YY Business Solutions LLC through any of the following methods. Online: email support@yybusinesssolutions.com with the subject line "Cancel Membership" and include your name and the email address on your account; you'll receive a cancellation confirmation within one business day. By phone: call (203) 297-8612 and request cancellation — the agent will process it while you're on the line. In writing: mail a cancellation request to YY Business Solutions LLC, Waterbury, CT; cancellation is effective upon receipt.

What Happens When You Cancel

When you cancel, all future renewal charges stop immediately and your payment token is removed from active billing. Membership benefits — including priority scheduling and contractor network access — remain active through the end of your current paid annual period. For example, if you enrolled on March 15 and cancel on August 10, you retain full membership access through the following March 14. No partial-year fees or early termination penalties apply.

Refund Policy

If you cancel within 30 days of your initial enrollment or within 30 days of any annual renewal charge, you're entitled to a full refund of that charge — no questions asked. To request a refund, contact us by email, phone, or mail and state that you're requesting a refund. Refunds are processed to your original payment method the same business day they are approved. Depending on your bank, the credit may take an additional 1 to 5 business days to appear on your statement.

After the 30-day window, the membership fee for the current annual period is non-refundable. However, if you experience a service failure — for example, a contractor does not arrive for a scheduled estimate visit, or we're unable to dispatch a contractor in your area — contact our support team. We review service-failure refund requests case-by-case and issue a same-business-day refund where we determine the service you paid for wasn't delivered.

Disputed Charges

If you see a charge from HOME SERVICE SUB / YY Business Solutions LLC on your statement that you don't recognize or believe is an error, please contact us first at support@yybusinesssolutions.com before contacting your bank. We can typically resolve billing questions and issue refunds faster than a bank dispute process, and reaching out to us directly helps us serve you better. We aim to respond to all billing inquiries within one business day.

Contact for Cancellations and Refunds

Email: support@yybusinesssolutions.com. Phone: (203) 297-8612. Mail: YY Business Solutions LLC, Waterbury, CT.